ANCESTRAL SANTA MARTA

Check-in

Check-in is from 2:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:30 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Marta Theater - 0.3 km / 0.2 mi
Santa Marta Cathedral - 0.3 km / 0.2 mi
Parque de los Novios - 0.5 km / 0.3 mi
San Juan Cultural Center - 0.6 km / 0.4 mi
Simón Bolivar Park - 0.6 km / 0.4 mi
Mayorship of Santa Marta - 0.6 km / 0.4 mi
Customs House - 0.7 km / 0.4 mi
Tairona Gold Museum - 0.7 km / 0.4 mi
Santa Marta Beach - 0.7 km / 0.5 mi
Old San Juan de Dios Hospital Museum - 0.8 km / 0.5 mi
Camellón Rodrigo de Bastidas Park - 0.8 km / 0.5 mi
Bahia de Santa Marta - 0.9 km / 0.5 mi
Marina Santa Marta - 0.9 km / 0.5 mi
Eduardo Santos Stadium - 1.6 km / 1 mi
Town Hall - 2 km / 1.2 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 18 km / 11.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.