Azura Tulum

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 7 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Mingle with other guests at the complimentary reception, held daily.

Featured amenities include express check-out, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.8 km / 0.5 mi
Hospital de Tulum - 1.2 km / 0.7 mi
Hunab Lifestyle Center - 1.9 km / 1.2 mi
Temple of Doom - 2 km / 1.3 mi
Tulum National Park - 2.1 km / 1.3 mi
Cenote Calavera - 2.1 km / 1.3 mi
Jaguar Park - 2.1 km / 1.3 mi
Tulum Tower - 3 km / 1.9 mi
Tulum Mayan Ruins - 3.3 km / 2.1 mi
Holistika Art Walk - 3.5 km / 2.2 mi
Casa del Cenote - 3.9 km / 2.4 mi
Temple of the Frescoes - 3.9 km / 2.4 mi
Temple of the Descending God - 4 km / 2.5 mi
Gran Cenote - 4.1 km / 2.6 mi
Tulum Beer Spa - 4.7 km / 2.9 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 117.7 km / 73.1 mi
The preferred airport for Azura Tulum is Cancun Intl. Airport (CUN).

• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed