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1800 244 400 INTL. +61 3 8827 0770
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Biwa Tulum

Biwa Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Gear up for unforgettable thrills with a stay at Biwa Tulum, perfectly positioned for the ultimate adventure playground, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 7 minutes drive to Tulum Mayan Ruins and 15 minutes drive to Playa Paraiso.

Wind down after a day of activity with room service, complimentary high-speed WiFi, relaxing in-room massage, air conditioning, a private balcony, in-room coffee & tea facilities, daily housekeeping and a fully-stocked minibar. Conveniences include a full kitchen, an in-room safe, a desk, a phone and wheelchair-accessibility.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

  • Dry cleaning/laundry service
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Health or beauty spa nearby
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Front entrance ramp
  • Coworking spaces
  • Free WiFi
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Beach towels
  • Beach shuttle (surcharge)
  • Rooftop terrace
  • Elevator door width (inches) - 35
  • Airport transportation (surcharge)
  • No accessible airport shuttle
  • Elevator door width (centimeters) - 44
  • No accessible shuttle
  • Luggage storage
  • Billiards or pool table
  • Multilingual staff
  • Front desk (limited hours)
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • Bicycle rentals on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.9 km / 0.6 mi
Hospital de Tulum - 1.3 km / 0.8 mi
Cenote Calavera - 1.8 km / 1.1 mi
Temple of Doom - 1.8 km / 1.1 mi
Jaguar Park - 2 km / 1.2 mi
Hunab Lifestyle Center - 2 km / 1.3 mi
Tulum National Park - 2.2 km / 1.3 mi
Tulum Tower - 3.1 km / 1.9 mi
Tulum Mayan Ruins - 3.4 km / 2.1 mi
Holistika Art Walk - 3.6 km / 2.2 mi
Gran Cenote - 3.7 km / 2.3 mi
Casa del Cenote - 4 km / 2.5 mi
Temple of the Frescoes - 4 km / 2.5 mi
Temple of the Descending God - 4 km / 2.5 mi
Tulum Beer Spa - 4.8 km / 3 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 117.9 km / 73.2 mi
The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).

  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Events/parties not allowed
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Pets not allowed

Other charges

  • Fee for local cuisine breakfast: approximately USD 8 to 15 per person
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Bubulek Entre Av, Tulum, QROO 77780, Mexico
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