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Crowne Plaza Auckland by IHG

Crowne Plaza Auckland by IHG

Auckland
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from April 28 2025 to September 1 2025 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Front desk

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Immerse yourself in the urban pulse at Crowne Plaza Auckland by IHG, your gateway to the city's most vibrant experiences, within a 5-minute walk of Sky Tower and Queen Street Shopping District. This hotel is 4 minutes walk to SkyCity Casino and 10 minutes walk to University of Auckland.

Soak up skyline views with room service, Egyptian-cotton sheets, air conditioning, complimentary high-speed WiFi, a flat-screen TV, daily housekeeping, in-room coffee & tea facilities and a private bathroom with premium toiletries, in the heart of the CBD. Conveniences include a desk, bathrobes, an iron and ironing board, an in-room safe and a phone.

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Property Details

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Casino nearby
  • Banquet hall
  • Ballroom
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • No single-use plastic straws
  • Number of meeting rooms - 10
  • Conference space size (meters) - 940
  • Reusable tableware only
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Tours/ticket assistance
  • Wedding services
  • 24-hour fitness facilities
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Vegetarian menu options available
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Porter/bellhop
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 10118
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at Aria Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 10118 square feet (940 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Civic Theater - 0.2 km / 0.1 mi
Sky Tower - 0.2 km / 0.1 mi
Queen Street Shopping District - 0.3 km / 0.2 mi
Aotea Centre - 0.3 km / 0.2 mi
SkyCity Casino - 0.3 km / 0.2 mi
Kawakawa Bay - 0.3 km / 0.2 mi
Auckland Central City Library - 0.4 km / 0.2 mi
Aotea Square - 0.4 km / 0.2 mi
High Street - 0.4 km / 0.3 mi
Auckland Art Gallery - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Auckland Town Hall - 0.5 km / 0.3 mi
University of Auckland - 0.7 km / 0.4 mi
Commercial Bay - 0.7 km / 0.5 mi
La Cigale Market at Britomart - 0.8 km / 0.5 mi
The preferred airport for Crowne Plaza Auckland by IHG is Auckland Intl. Airport (AKL) - 27.5 km / 17.1 mi

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQ friendly
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

128 Albert St, Auckland, 1010, New Zealand
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