Emerald Hotel

Check-in

Check-in is from 2:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Other details

Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Te Tauihu Turanga Whakamana - 0.1 km / 0.1 mi
Longbush Wines - 0.4 km / 0.2 mi
Gisborne Wine Centre - 0.6 km / 0.4 mi
Tairawhiti Museum - 0.7 km / 0.4 mi
Toihoukura School of Contemporary Art - 0.8 km / 0.5 mi
Gisborne Harbour - 0.9 km / 0.5 mi
Gisborne i-SITE Mini Golf - 0.9 km / 0.6 mi
Statue of Young Nick - 1.1 km / 0.7 mi
Captain Cook Statue - 1.2 km / 0.8 mi
Sunshine Brewing Company - 1.3 km / 0.8 mi
Titirangi Reserve - 1.3 km / 0.8 mi
Cook Monument - 1.3 km / 0.8 mi
Te Poho-o-Rawiri Meeting House - 1.3 km / 0.8 mi
Sunshine Brewery - 1.4 km / 0.8 mi
Eastwoodhill Arboretum - 1.4 km / 0.9 mi
The preferred airport for Emerald Hotel is Gisborne (GIS) - 5 km / 3.1 mi

• The seasonal pool will be open from November to March.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• No rollaway/extra beds available
• Parking height restrictions apply
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Guests must provide health documentation
• Qualmark Sustainable Tourism Business Award

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.