Herald Suites Polaris

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. No visitors or unregistered guests are allowed in guestrooms.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Aurora Lobby Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Power Plant Mall - 1 km / 0.6 mi
Ayala Triangle Gardens - 1.1 km / 0.7 mi
Ayala Center - 1.2 km / 0.7 mi
Greenbelt Shopping Mall - 1.3 km / 0.8 mi
Ayala Museum - 1.3 km / 0.8 mi
Glorietta Mall - 1.5 km / 1 mi
Australian Embassy Manila - 1.6 km / 1 mi
Makati Medical Center - 2 km / 1.2 mi
SM Makati - 2 km / 1.3 mi
Circuit Makati - 2.1 km / 1.3 mi
St Luke's Medical Center Global City - 2.9 km / 1.8 mi
Burgos Circle - 3 km / 1.9 mi
The Mind Museum - 3.1 km / 2 mi
Bonifacio High Street - 3.2 km / 2 mi
BGC Arts Center - 3.8 km / 2.4 mi
The nearest major airport is Ninoy Aquino Intl. Airport (MNL) - 10.9 km / 6.8 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a negative Antigen COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• No rollaway/extra beds available
• Parking height restrictions apply
• Negative COVID-19 test result must be of specific type(s): Antigen
• Cashless transactions are available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals not allowed
• Pets not allowed