Hotel CARPE DIEM Tulum by Nah Hotels

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.7 km / 0.4 mi
Hospital de Tulum - 1.1 km / 0.7 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.8 km / 1.1 mi
Temple of Doom - 2.2 km / 1.4 mi
Cenote Calavera - 2.2 km / 1.4 mi
Tulum National Park - 2.9 km / 1.8 mi
Tulum Tower - 2.9 km / 1.8 mi
Holistika Art Walk - 3.3 km / 2.1 mi
Tulum Mayan Ruins - 3.6 km / 2.2 mi
Acceso al Parque Jaguar - 3.6 km / 2.2 mi
Jaguar Viewpoint Tulum - 3.7 km / 2.3 mi
Casa del Cenote - 3.9 km / 2.4 mi
Temple of the Frescoes - 3.9 km / 2.4 mi
Temple of the Descending God - 3.9 km / 2.4 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.8 km / 26 mi
Cancun Intl. Airport (CUN) - 117.5 km / 73 mi

• Pool access available from 8:00 AM to 9:00 PM.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals not allowed
• Pets not allowed