Your journey of exceptional moments begins the instant you cross the threshold of Hotel Elena, where every detail is crafted to elevate your stay, just a 4-minute walk from Zócalo de Puebla and 10 minutes by foot from Puebla Cathedral. This hotel is 40 minutes drive to Africam Safari and 8 minutes drive to Centro Expositor.

Our spacious rooms feature daily housekeeping, premium bedding, complimentary high-speed WiFi, a private bathroom with premium toiletries and a flat-screen TV, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include a phone, a desk and an in-room safe.

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Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Free grocery shopping service
Outdoor furniture
Shared microwave
Shared refrigerator
Free WiFi
Upper floors accessible by stairs only
Tours/ticket assistance
Rooftop terrace
Wheelchair accessible – no
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Free self parking
Free valet parking
Terrace
Concierge services

Check-in

Check-in is from 2:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Other details

You can enjoy a meal at the restaurant serving the guests of Hotel Elena, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mexican Revolution Museum - 0.1 km / 0.1 mi
Candy Street - 0.1 km / 0.1 mi
Street of Candies - 0.1 km / 0.1 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Zócalo de Puebla - 0.4 km / 0.2 mi
Rosario Chapel - 0.4 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.4 km / 0.3 mi
Poblano de Arte Virreinal Museum - 0.4 km / 0.3 mi
Artist Quarter - 0.5 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Main Theater of Puebla - 0.5 km / 0.3 mi
El Parian Market - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Palafoxiana Library - 0.6 km / 0.4 mi
Puebla Convention Center - 0.7 km / 0.4 mi
The nearest major airport is Puebla Intl. Airport (PBC) - 35.9 km / 22.3 mi

No pets and no service animals are allowed at this property.
Parking height restrictions apply.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for cooked-to-order breakfast: approximately MXN 60 for adults and MXN 60 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 2 Norte 608 Centro, Puebla, PUE 72000, Mexico

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