HOTEL illuster - Urban & Local

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Air conditioning is not provided
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite with local cuisine at Ustaria, a bar/lounge where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Uster Castle - 0.6 km / 0.4 mi
Aathal Dinosaur Museum - 4 km / 2.5 mi
Jucker Farm - 5.6 km / 3.5 mi
Kletterzentrum Milandia Greifensee - 7.6 km / 4.7 mi
Golf & Country Club Zurich - 12.3 km / 7.7 mi
Lake Luetzelsee - 13.8 km / 8.6 mi
Castle Kyburg - 14.2 km / 8.8 mi
Shopping Center Glatt - 15.6 km / 9.7 mi
Hallenstadion - 18.8 km / 11.7 mi
Zurich Exhibition Centre - 18.9 km / 11.7 mi
Botanical Garden - 19 km / 11.8 mi
Zurichhorn Park - 19.2 km / 11.9 mi
Chinese Garden - 19.3 km / 12 mi
Halle 622 - 19.6 km / 12.2 mi
MFO-Park - 19.9 km / 12.4 mi
The preferred airport for HOTEL illuster - Urban & Local is Zurich Airport (ZRH) - 21.5 km / 13.4 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• LGBTQ friendly
• Events/parties not allowed
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.