Hotel on Monroe, BW Signature Collection

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 21 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's DirectKey mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and mobile payments; cash is not accepted
• Mobile payment options include: Apple Pay
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Brighton High School - 1.5 km / 0.9 mi
Pittsford Plaza - 2.1 km / 1.3 mi
Cobbs Hill Park - 2.6 km / 1.6 mi
Nazareth College - 3.8 km / 2.4 mi
ARTISANworks - 4 km / 2.5 mi
Park Avenue - 4.1 km / 2.6 mi
Corbett's Glen Nature Park - 4.3 km / 2.7 mi
St. John Fisher College - 4.4 km / 2.8 mi
Highland Park - 4.7 km / 2.9 mi
Asbury First United Methodist Church - 4.8 km / 3 mi
Strasenburgh Planetarium - 4.9 km / 3.1 mi
George Eastman Museum - 5 km / 3.1 mi
Rochester Museum and Science Center - 5 km / 3.1 mi
Sam Patch Dock - 5.2 km / 3.2 mi
Schoen Place - 5.2 km / 3.2 mi
The nearest major airport is Greater Rochester Intl. Airport (ROC) - 12.7 km / 7.9 mi

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed