Hotel PortoBay Santa Maria

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Half Board rate plans do not include drinks.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Drinks are not included in rate plans that include meals.

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arsenal, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sao Tiago Beach - 0.2 km / 0.1 mi
Fort of Sao Tiago - 0.2 km / 0.1 mi
Funchal-Monte Teleferico - 0.2 km / 0.1 mi
Complexo Balnear Barreirinha - 0.3 km / 0.2 mi
Funchal Farmers Market - 0.4 km / 0.2 mi
Avenida do Mar - 0.6 km / 0.3 mi
Embroidery Museum - 0.6 km / 0.4 mi
Praça do Povo - 0.6 km / 0.4 mi
Vila Guida Garden Viewpoint - 0.8 km / 0.5 mi
Funchal Town Hall - 0.9 km / 0.6 mi
Funchal Sacred Art Museum - 0.9 km / 0.6 mi
Se Cathedral - 0.9 km / 0.6 mi
Town Square - 1 km / 0.6 mi
Igreja do Colegio Sao Joao Evangelista - 1 km / 0.6 mi
Funchal Marina - 1.1 km / 0.7 mi
The preferred airport for Hotel PortoBay Santa Maria is Cristiano Ronaldo Airport (FNC) - 17 km / 10.6 mi

• Guests under 16 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• Minimum guest age is 16
• Caters to adults only
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.