Hotel Serena

Check-in

Check-in is from 1:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed

Other details

Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.

Featured amenities include luggage storage and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palazzo dei Congressi - 0.2 km / 0.1 mi
Via Faenza - 0.2 km / 0.1 mi
Fortezza da Basso - 0.5 km / 0.3 mi
Central Market - 0.5 km / 0.3 mi
Medici Chapels - 0.5 km / 0.3 mi
Basilica of Santa Maria Novella - 0.5 km / 0.3 mi
Piazza di Santa Maria Novella - 0.5 km / 0.3 mi
Via de' Tornabuoni - 0.7 km / 0.4 mi
Palazzo Medici Riccardi - 0.8 km / 0.5 mi
San Lorenzo Church - 0.8 km / 0.5 mi
Florence Baptistery - 0.8 km / 0.5 mi
Via de' Calzaiuoli - 0.8 km / 0.5 mi
Piazza di San Giovanni - 0.8 km / 0.5 mi
Piazza della Repubblica - 0.9 km / 0.5 mi
Strozzi Palace - 0.9 km / 0.5 mi
The preferred airport for Hotel Serena is Florence Airport, Peretola (FLR) - 7 km / 4.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.