In the Heart of Tulum Town

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• Mobile payment options include: PayPal
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include multilingual staff and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.5 km / 0.3 mi
Hospital de Tulum - 1.1 km / 0.7 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.7 km / 1.1 mi
Tulum National Park - 1.7 km / 1.1 mi
Temple of Doom - 2.3 km / 1.4 mi
Cenote Calavera - 2.4 km / 1.5 mi
Tulum Tower - 2.8 km / 1.7 mi
Tulum Mayan Ruins - 3.1 km / 2 mi
Holistika Art Walk - 3.3 km / 2 mi
Casa del Cenote - 3.7 km / 2.3 mi
Temple of the Frescoes - 3.7 km / 2.3 mi
Temple of the Descending God - 3.8 km / 2.3 mi
Gran Cenote - 4.4 km / 2.7 mi
Tulum Beer Spa - 4.5 km / 2.8 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 40.9 km / 25.4 mi
Cancun Intl. Airport (CUN) - 117.5 km / 73 mi
The preferred airport for In the Heart of Tulum Town is Cancun Intl. Airport (CUN).

• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 150.00 per stay
• Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.