InterContinental Hanoi Westlake by IHG

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.2 km / 0.1 mi
Syrena Shopping Center - 0.9 km / 0.6 mi
Tran Quoc Pagoda - 1.7 km / 1.1 mi
Ho Tay Water Park - 2.6 km / 1.6 mi
Hanoi Botanical Garden - 2.6 km / 1.6 mi
Cua Bac Church - 2.7 km / 1.7 mi
Hang Dau Water Tower - 3 km / 1.8 mi
Trinh Cong Son Walking Street - 3 km / 1.9 mi
Presidential Palace - 3.1 km / 1.9 mi
Ho Chi Minh Mausoleum - 3.1 km / 1.9 mi
Dong Xuan Market - 3.2 km / 2 mi
Thang Long Citadel - 3.2 km / 2 mi
One Pillar Pagoda - 3.3 km / 2 mi
Ho Chi Minh Museum - 3.4 km / 2.1 mi
Imperial Citadel of Thang Long - 3.4 km / 2.1 mi
The preferred airport for InterContinental Hanoi Westlake by IHG is Noi Bai Intl. Airport (HAN) - 21.5 km / 13.3 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQ friendly
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed