Elevate your travel experience to an art form at Krystal Palace Douala, where every moment is crafted for discerning guests, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 3 minutes drive to Cathedral of Saints Peter and Paul and 4 minutes drive to Espace Doual'art.

Indulge in four-star comfort with jetted bathtub, air conditioning, a private bathroom with premium toiletries, daily housekeeping, rainfall showerhead, complimentary daily newspaper, a fully-stocked minibar and in-room coffee & tea facilities, premium linens and personalised service. Conveniences include bathrobes, an in-room safe, a phone and wheelchair-accessibility.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Covered parking
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Banquet hall
Newspapers in lobby (surcharge)
Wheelchair-accessible concierge desk
Free reception
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Swimming pool
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Free WiFi
Wheelchair-accessible public washroom
Number of bars/lounges - 2
Designated smoking areas
Spa treatment room(s)
Well-lit path to entrance
Number of outdoor pools - 1
Change of towels (on request)
Hospital bed available
Stair-free path to entrance
Wheelchair accessible parking
Wedding services
Full-service spa
Free airport transportation - pickup
Wheelchair-accessible on-site restaurant
Luggage storage
Conference center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Spa services on site
Safe-deposit box at front desk
Number of coffee shops/cafes - 2
Designated smoking areas (fines apply)
Coffee/tea in common areas
Free self parking
Elevator
Wheelchair accessible path of travel
ATM/banking
Concierge services

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Eko Market - 0.8 km / 0.5 mi
La Nouvelle Liberte - 1.2 km / 0.8 mi
Cathedral of Saints Peter and Paul - 1.9 km / 1.2 mi
Espace Doual'art - 2.7 km / 1.7 mi
Stade de la Reunification - 2.9 km / 1.8 mi
Douala Maritime Museum - 3.4 km / 2.1 mi
Port of Douala - 3.9 km / 2.4 mi
Douala Grand Mall - 6.3 km / 3.9 mi
Japoma Sports Complex - 19.7 km / 12.2 mi
The nearest major airport is Douala (DLA-Douala Intl.) - 8.3 km / 5.2 mi

Pool access available from 6:30 AM to 8:30 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
No rollaway/extra beds available
Minimum age for COVID-19 test requirement: 8
Essential workers only - NO

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 77 per person, per night
A tax is imposed by the city: EUR 6.10 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 22 for adults and EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard de la Liberté, Douala, Région du Littoral , Cameroon

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