M Hotel

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Travelers planning to arrive via ferry who are not citizens of the Russian Federation must have a visa in order to stay at the hotel.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Belgian cuisine at Brasserie de Metropole, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Maltese Chapel - 0.2 km / 0.1 mi
National Library of Russia - 0.2 km / 0.1 mi
Great Gostiny Dvor - 0.3 km / 0.2 mi
Nevsky Prospect - 0.3 km / 0.2 mi
Architect Rossi Street - 0.3 km / 0.2 mi
Saint Petersburg State University of Economics - 0.3 km / 0.2 mi
State Museum of Theatre and Music - 0.3 km / 0.2 mi
Vorontsov Palace - 0.4 km / 0.2 mi
Catherine the Great Monument - 0.4 km / 0.2 mi
St. Petersburg Comedy Theatre Akimov - 0.4 km / 0.2 mi
Yeliseyevsky - 0.4 km / 0.2 mi
Alexandrinsky Theatre - 0.4 km / 0.2 mi
Pl Ostrovskogo - 0.5 km / 0.3 mi
Fontanka River Embankment - 0.7 km / 0.4 mi
St. Petersburg Philharmonia - 0.7 km / 0.4 mi
The preferred airport for M Hotel is Pulkovo Airport (LED) - 26.9 km / 16.7 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed