Bring your furry friend to a home away from home at Mercure Wien City, where every tail wag is welcomed with open arms, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. This hotel is 15 minutes walk to Schwedenplatz and 20 minutes walk to St. Ruprecht's Church.

Enjoy hassle-free stays with complimentary high-speed WiFi, room service, in-room coffee & tea facilities, a private bathroom with premium toiletries, a flat-screen TV, daily housekeeping, a fully-stocked minibar and air conditioning, thoughtful room features designed to suit every guest. Conveniences include a desk, an in-room safe, wheelchair-accessibility and bathrobes.

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Property Details

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Comprehensive recycling policy
Bulk dispenser for toiletries
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Internet access - wireless
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Wheelchair-accessible lounge
No accessible shuttle
Multilingual staff
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Elevator
Double-glazing on all windows
Guest education on local ecosystems and culture
Wheelchair accessible (may have limitations)
Wheelchair accessible
Wheelchair-accessible concierge desk
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Change of towels (on request)
Internet access in public areas - surcharge
Stair-free path to entrance
Registration desk height (centimeters) - 79
Elevator door width (inches) - 35
Registration desk height (inches) - 31
Elevator door width (centimeters) - 90
Water-efficient showers only
Luggage storage
24-hour front desk
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Self parking (surcharge)
Concierge services

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Danube River - 0.1 km / 0.1 mi
Karmeliter Market - 0.3 km / 0.2 mi
Circus and Clown Museum - 0.4 km / 0.2 mi
Vienna Crime Museum - 0.4 km / 0.3 mi
Schwedenplatz - 0.4 km / 0.3 mi
St. Ruprecht's Church - 0.5 km / 0.3 mi
Vienna Ring Tram - 0.6 km / 0.4 mi
Fleischmarkt - 0.6 km / 0.4 mi
Ankeruhr - 0.7 km / 0.4 mi
St. Peter's Church - 0.8 km / 0.5 mi
St. Stephen's Cathedral - 0.9 km / 0.6 mi
Stephansplatz - 0.9 km / 0.6 mi
Urania - 1 km / 0.6 mi
Kohlmarkt Street - 1 km / 0.6 mi
Graben - 1 km / 0.6 mi
The preferred airport for Mercure Wien City is Vienna International Airport (VIE) - 18.8 km / 11.7 mi

Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQ friendly
No rollaway/extra beds available
Parking height restrictions apply
Cashless transactions are available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
Self parking fee: EUR 25 per day
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 30 (subject to availability)
Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Hollandstrasse 3, Vienna, Vienna 1020, Austria

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