Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Novotel Ha Long Bay

Novotel Ha Long Bay

Ha Long Quang Ninh
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Novotel Ha Long Bay, where every moment is designed to delight both kids and parents, Novotel Ha Long Bay is within a 5-minute drive of Bai Chay Beach and Dragon Park. This hotel is 3 minutes drive to Typhoon Water Park and 4 minutes drive to Ha Long International Cruise Port.

Kids stay happy thanks to air conditioning, rainfall showerhead, complimentary high-speed WiFi, room service, a private balcony, a fully-stocked minibar, daily housekeeping and in-room coffee & tea facilities, kid-friendly amenities and movie nights. Conveniences include bathrobes, a desk, a phone, an iron and ironing board and an in-room safe.

See all nearby hotels

Property Details

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 7
  • No single-use plastic stirrers
  • Conference space size (meters) - 380
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Boat tours nearby
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Kayaking nearby
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 4090
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at Square restaurant, a poolside restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ha Long? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sun Square - 0.1 km / 0.1 mi
Bai Chay Beach - 0.7 km / 0.4 mi
Queen Cable Car Ocean Terminal - 1.1 km / 0.7 mi
Bai Chay Market - 1.7 km / 1 mi
Dragon Park - 1.8 km / 1.1 mi
Typhoon Water Park - 1.8 km / 1.1 mi
Ha Long International Cruise Port - 2 km / 1.2 mi
Cái Dăm Market - 3.2 km / 2 mi
Bai Chay Bridge - 3.6 km / 2.2 mi
Ha Long Night Market - 3.8 km / 2.4 mi
Cua Luc Bay - 4.1 km / 2.5 mi
Queen Cable Car Sun Terminal - 5.9 km / 3.7 mi
Sun Wheel Ha Long - 5.9 km / 3.7 mi
Poem Mountain - 7.2 km / 4.5 mi
Nha Tho Hon Gai Temple - 7.8 km / 4.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 43.4 km / 27 mi
Van Don Intl. Airport (VDO) - 74.5 km / 46.3 mi
The preferred airport for Novotel Ha Long Bay is Eureka, CA (ACV-Arcata - Eureka).

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately VND 425000 per person
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 800000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh 36000, Vietnam
See all nearby