Novotel Mexico City Toreo

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher

Other details

Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Naucalpan? This hotel has 215 square feet (20 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Toreo Parque Central - 1.8 km / 1.1 mi
IMSS Lomas Verdes Mexico DF - 3 km / 1.9 mi
Centro Citibanamex Convention Center - 3.6 km / 2.2 mi
Hipódromo de las Américas - 4.1 km / 2.5 mi
Plaza Polanco - 4.4 km / 2.7 mi
Plaza Carso Shopping Center - 4.7 km / 2.9 mi
Acuario Inbursa - 4.9 km / 3 mi
Soumaya Museum - 4.9 km / 3 mi
Antara Polanco - 5 km / 3.1 mi
Avenida Presidente Masaryk - 5.7 km / 3.5 mi
Hospital Español - 6.1 km / 3.8 mi
Paseo de la Reforma - 6.1 km / 3.8 mi
Spanish Consulate General - 6.4 km / 4 mi
Plaza Satelite Shopping Center - 6.6 km / 4.1 mi
Chapultepec Park - 6.6 km / 4.1 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 21.7 km / 13.5 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59.6 km / 37 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 50.3 km / 31.3 mi

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Parking height restrictions apply
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed