Step into a world of family fun and comfort at Novotel Suites Hanoi, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This family-friendly hotel is 7 minutes drive to Vietnam National Convention Center and 8 minutes drive to My Dinh National Stadium.

Kids stay happy thanks to complimentary high-speed WiFi, a fully-stocked minibar, air conditioning, a private bathroom with premium toiletries, mini-refrigerator, room service, a flat-screen TV and daily housekeeping, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, a kitchenette, a desk, wheelchair-accessibility, bathrobes, a phone and an in-room safe.

See all nearby hotels

Property Details

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Free RV, bus, truck parking
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Biodegradable/compostable stirrers
Outdoor furniture
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 3
No single-use plastic stirrers
Conference space size (meters) - 180
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 3
Designated smoking areas
Number of outdoor pools - 1
Rooftop terrace
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Water dispenser
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Change of towels (on request)
Garden
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Children's toys
Water-efficient showers only
Children's games
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Playground on site
Number of restaurants - 1
Housekeeping on request
Outdoor seasonal pool
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Free self parking
Conference space
Terrace
Computer station
Concierge services

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Indochina Plaza Ha Noi - 0.9 km / 0.6 mi
Vietnam National University - 1.1 km / 0.7 mi
Vietnam University of Commerce - 1.8 km / 1.1 mi
State Auditor - 2 km / 1.2 mi
Vietnam Museum of Ethnology - 2 km / 1.3 mi
Keangnam Landmark Tower 72 - 2.1 km / 1.3 mi
Museum of Ethnology - 2.1 km / 1.3 mi
Thu Le Park - 2.3 km / 1.4 mi
Viettel Complex - 2.4 km / 1.5 mi
The Garden Shopping Center - 2.5 km / 1.6 mi
Hanoi Museum - 2.9 km / 1.8 mi
Hanoi Indoor Games Gymnasium - 2.9 km / 1.8 mi
My Dinh Aquatics Centre - 3 km / 1.8 mi
National Exhibition Construction Center - 3 km / 1.9 mi
My Dinh National Stadium - 3.2 km / 2 mi
The preferred airport for Novotel Suites Hanoi is Noi Bai Intl. Airport (HAN) - 26 km / 16.2 mi

The seasonal pool will be open from April to September.
Pool access available from 6:00 AM to 10:00 PM.
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQ friendly
Parking height restrictions apply
Contactless check-in is available

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 Duy Tan Street, Hanoi, , Vietnam

See all nearby