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1800 244 400 INTL. +61 3 8827 0770
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Novotel Surfers Paradise

Novotel Surfers Paradise

Surfers Paradise Queensland
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from April 20 2026 to June 25 2026 (dates subject to change):

  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from July 13 to September 17:
  • Hot tub
  • Swimming pool
The property will be renovating from February 6 2026 to April 2 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Step into a world of family fun and comfort at Novotel Surfers Paradise, where every moment is designed to delight both kids and parents, steps from Cavill Avenue and 3 minutes by foot from Surfers Paradise Beach. This beach hotel is 40 minutes drive to Warner Bros. Movie World and 6 minutes drive to Gold Coast Convention and Exhibition Centre.

Kids stay happy thanks to a 49-inch flat-screen TV, in-room coffee & tea facilities, daily housekeeping, complimentary high-speed WiFi, jetted bathtub, a private bathroom with premium toiletries, a private balcony and room service, kid-friendly amenities and movie nights. Conveniences include bathrobes, an in-room safe, a phone, wheelchair-accessibility, an iron and ironing board and a desk.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Grey water recycling system
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Heated pool
  • Accessible shuttle
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Showcase for local artists
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Shopping mall on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 627
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 79
  • Registration desk height (inches) - 47
  • Stairwell handrail height (inches) - 472
  • Elevator door width (centimeters) - 200
  • Stairwell handrail height (centimeters) - 1200
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Surfing/bodyboarding nearby
  • Self parking (surcharge)
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6749
  • Total number of rooms - 408
  • Number of floors - 36

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Gold Coast? This hotel has 6749 square feet (627 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Surfers Paradise - 0.1 km / 0.1 mi
Cavill Avenue - 0.1 km / 0.1 mi
Slingshot - 0.2 km / 0.1 mi
Ripley's Believe It or Not - 0.3 km / 0.2 mi
Timezone - 0.3 km / 0.2 mi
Chevron Renaissance - 0.3 km / 0.2 mi
Surfers Paradise Beach - 0.3 km / 0.2 mi
Infinity Attraction - 0.4 km / 0.2 mi
SkyPoint Observation Deck - 0.4 km / 0.3 mi
SkyPoint Climb - 0.4 km / 0.3 mi
Surfers Paradise Beachfront Markets - 0.5 km / 0.3 mi
Wax Museum - 0.7 km / 0.4 mi
Northcliffe Beach - 0.7 km / 0.4 mi
Budds Beach - 1.1 km / 0.7 mi
Macintosh Island Park - 1.7 km / 1.1 mi
The preferred airport for Novotel Surfers Paradise is Coolangatta Airport (OOL) - 30.8 km / 19.1 mi

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Ecotourism Australia Sustainable Tourism
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No rollaway/extra beds available
  • By ocean
  • Parking height restrictions apply
  • Beach nearby

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, Queensland 4217, Australia
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