Quest Mount Eden

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 7:00 AM - 7:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mount Eden - 0.5 km / 0.3 mi
University of Auckland - 1.2 km / 0.8 mi
Auckland Domain - 1.5 km / 0.9 mi
Auckland City Hospital - 1.5 km / 1 mi
Grafton Bridge - 1.6 km / 1 mi
Karangahape Road - 1.6 km / 1 mi
Symonds Street Cemetery - 1.7 km / 1 mi
Queen Street Shopping District - 1.7 km / 1.1 mi
New Zealand Film Archive - 1.9 km / 1.2 mi
Westfield Newmarket - 2 km / 1.2 mi
Eden Park - 2.1 km / 1.3 mi
Auckland Town Hall - 2.4 km / 1.5 mi
ASB Tennis Centre - 2.4 km / 1.5 mi
Auckland Museum - 2.4 km / 1.5 mi
Auckland War Memorial Museum - 2.4 km / 1.5 mi
The nearest major airport is Auckland Intl. Airport (AKL) - 26.7 km / 16.6 mi

• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQ friendly
• Events/parties not allowed
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of NZD 200 will be collected before check-in.

We have included all charges provided to us by the property. This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.