Resort Stay Spa Tsurumi

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 3:00 PM - 10:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher

Other details

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sakura-yu Onsen - 0.7 km / 0.4 mi
Horita Onsen - 1 km / 0.6 mi
Aso Kuju National Park - 1.9 km / 1.2 mi
Myoban Onsen - 2.3 km / 1.4 mi
Kankaiji Onsen - 2.4 km / 1.5 mi
Beppu City Traditional Bamboo Centre - 2.4 km / 1.5 mi
Oni-bōzu Jigoku - 2.6 km / 1.6 mi
Mountain Hell Hot Springs - 2.8 km / 1.7 mi
Hells of Beppu - 2.9 km / 1.8 mi
Sea Hell Hot Springs - 2.9 km / 1.8 mi
Shaven Monk's Head Hell Hot Springs - 2.9 km / 1.8 mi
Boiling Hell Hot Springs - 3 km / 1.8 mi
Demon Mountain Hell Hot Springs - 3 km / 1.9 mi
Golden Dragon Hell Hot Springs - 3.1 km / 1.9 mi
White Pond Hell Hot Springs - 3.1 km / 1.9 mi
The nearest major airport is Oita Airport (OIT) - 45.7 km / 28.4 mi

• Hot springs access available from 3:00 PM to 10:30 PM.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel policies

General

• Professional property host/manager
• Unicode Support true
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.