Roc Jungle Tulum

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hotel Roc Luxe Tulum - Adults Only]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Roc Luxe Tulum - Adults Only]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.4 km / 0.2 mi
Ven a la Luz Sculpture - 1.8 km / 1.1 mi
SFER IK - 1.8 km / 1.1 mi
Jaguar Park - 2.5 km / 1.5 mi
Tulum National Park - 2.7 km / 1.7 mi
Las Palmas Public Beach - 4.1 km / 2.6 mi
Sian Ka'an Biosphere Reserve - 4.6 km / 2.9 mi
Hunab Lifestyle Center - 4.7 km / 2.9 mi
Playa Paraiso - 4.9 km / 3 mi
Holistika Art Walk - 6.4 km / 4 mi
Dos Aguas Park - 7.2 km / 4.4 mi
Hospital de Tulum - 7.4 km / 4.6 mi
Cenote Calavera - 7.4 km / 4.6 mi
Playa Akun - 7.7 km / 4.8 mi
Temple of Doom - 7.9 km / 4.9 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 44.6 km / 27.7 mi

• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 18
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 8
• Pets allowed (no fees)
• Pets cannot be left unattended
• Pets allowed