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SureStay by Best Western Massena

SureStay by Best Western Massena

Massena New York
Check in 3:00 PM
Check out 11:00 AM
Bring your furry friend to a home away from home at SureStay by Best Western Massena, where every tail wag is welcomed with open arms, you'll be 10 minutes drive to Harte Haven Shopping Center and 35 minutes drive to Robert Moses State Park - Thousand Islands. This hotel is 3 minutes drive to Grasse River and 7 minutes drive to Saint Lawrence River.

Enjoy hassle-free stays with air conditioning, a 33-inch flat-screen TV, in-room coffee & tea facilities, a private bathroom with premium toiletries, daily housekeeping, complimentary high-speed WiFi and mini-refrigerator, thoughtful room features designed to suit every guest. Conveniences include a desk, an iron and ironing board and a phone.

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Property Details

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this hotel include gas grills and a vending machine.

  • Gas grill
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Vending machine
  • Wheelchair-accessible van parking
  • Front entrance ramp
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Picnic area
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • RV, bus, truck parking
  • Free continental breakfast
  • Registration desk height (centimeters) - 94
  • Nature reserve
  • Airport transportation (surcharge)
  • Registration desk height (inches) - 37
  • No accessible airport shuttle
  • No accessible shuttle
  • Free breakfast
  • 24-hour front desk
  • Number of accessible parking spaces - 2
  • Daily
  • Barbecue grill(s)
  • Free self parking
  • Terrace
  • Total number of rooms - 45
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 3:00 AM. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Other details

A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Grasse River - 1.6 km / 1 mi
Timequest Mini Golf - 4 km / 2.5 mi
Massena Country Club - 4.1 km / 2.6 mi
Croil Island State Park - 4.2 km / 2.6 mi
Massena Town Beach - 4.2 km / 2.6 mi
Massena Museum - 4.7 km / 2.9 mi
Whalen Park - 4.8 km / 3 mi
Saint Lawrence River - 4.9 km / 3 mi
Harte Haven Shopping Center - 5.1 km / 3.2 mi
56 Auto Drive-in Theater - 5.6 km / 3.5 mi
Bowlmor Lanes - 6.1 km / 3.8 mi
Wilson Hill Boat Launch - 6.1 km / 3.8 mi
Raquette River - 9.8 km / 6.1 mi
Eisenhower Locks - 13.1 km / 8.1 mi
Seaway Visitor Center at Eisenhower Lock - 13.5 km / 8.4 mi
The preferred airport for SureStay by Best Western Massena is Massena, NY (MSS-Massena Intl.) - 9.7 km / 6 mi

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No cribs (infant beds) available
  • Essential workers only - NO
  • No elevators

Pets

  • Maximum number of pets per room 2
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

15054 State Highway 37, Massena, New York 13662, United States
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