Name: Una Vida
Address: Av. La Selva entre Kohunlich y Xcaret, Tulum, 77780, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Una Vida, where every moment is designed to delight both kids and parents, you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This family-friendly hotel is 15 minutes drive to Tulum Beach and 40 minutes drive to Xel-Há Park.

Kids stay happy thanks to relaxing in-room massage, a private pool, rainfall showerhead, streaming services, a private bathroom with premium toiletries, mini-refrigerator, a private balcony and air conditioning, kid-friendly amenities and movie nights. Conveniences include a full kitchen and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Secured parking
Uncovered parking
Fishing nearby
Proposal/romance packages available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Pool umbrellas
Water sports equipment
Free WiFi
Scuba diving nearby
Number of bars/lounges - 1
Designated smoking areas
Number of outdoor pools - 1
Garden
Free newspapers in lobby
Tours/ticket assistance
Full-service spa
Free continental breakfast
Area shuttle (surcharge)
Beach shuttle (surcharge)
Airport transportation (surcharge)
Private picnics
Wheelchair accessible – no
Luggage storage
Free breakfast
Multilingual staff
Front desk (limited hours)
Mosquito nets
Number of restaurants - 1
Daily
Safe-deposit box at front desk
Snorkeling nearby
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Free self parking
Terrace
Pool sun loungers
Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite with Mexican cuisine at Ananda, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 9:00 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 0.8 km / 0.5 mi
Dos Aguas Park - 1.2 km / 0.8 mi
Holistika Art Walk - 2 km / 1.2 mi
Temple of Doom - 2.9 km / 1.8 mi
Cenote Calavera - 2.9 km / 1.8 mi
Hunab Lifestyle Center - 3.3 km / 2 mi
Jaguar Park - 3.4 km / 2.1 mi
Tulum National Park - 3.4 km / 2.1 mi
Cenote Cristal - 3.5 km / 2.2 mi
Cenote Escondido - 4.2 km / 2.6 mi
Tulum Tower - 4.8 km / 3 mi
Casa del Cenote - 5.2 km / 3.2 mi
Temple of the Descending God - 5.2 km / 3.2 mi
Temple of the Frescoes - 5.2 km / 3.3 mi
Playa Ruinas - 5.3 km / 3.3 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 39.3 km / 24.4 mi

Pool access available from 7:30 AM to 9:00 PM.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Contactless check-in is available
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 15
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: 5 percent of room rate

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
Pet fee: USD 20 per accommodation, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO 77780, Mexico

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