Name: Venue Batán Hotel & Suites
Address: Av. 12 de Abril y Guayas, Cuenca, 010107, EC
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Cuenca Azuay

Check in 2:00 PM

Check out 12:00 PM

Unlock the rhythm of city life from your stylish sanctuary at Venue Batán Hotel & Suites, where urban exploration begins, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 15 minutes walk to Museum of Modern Art and 20 minutes walk to Casa de los Arcos Art Museum.

Downtown living meets comfort through a private balcony, complimentary high-speed WiFi, relaxing in-room massage, premium bedding, daily housekeeping, cable & satellite channels, deep soaking bathtub and rainfall showerhead, with sleek urban design. Conveniences include wheelchair-accessibility, an in-room safe, heated flooring, a kitchenette, a phone and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Garage
Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Proposal/romance packages available
Free full breakfast
Free RV, bus, truck parking
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Free WiFi
Wheelchair-accessible public washroom
Number of bars/lounges - 1
Designated smoking areas
Garden
Wheelchair accessible parking
Tours/ticket assistance
Full-service spa
Art gallery on site
Off-street parking
Airport transportation (surcharge)
Hosted evening meal
Wheelchair-accessible on-site restaurant
Luggage storage
Free breakfast
Handrails in stairways
24-hour front desk
Wheelchairs available on site
Number of restaurants - 1
Daily
Spa services on site
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Free self parking
Fitness facilities
Hair salon

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Cuenca's Orchid Garden - 0.6 km / 0.3 mi
Museum of Extreme Art - 0.6 km / 0.4 mi
Casa de los Arcos Art Museum - 0.7 km / 0.4 mi
Museum of Modern Art - 0.9 km / 0.5 mi
Sombrero Museum - 0.9 km / 0.6 mi
San Sebastian Plaza - 1 km / 0.6 mi
San Francisco Plaza Market - 1 km / 0.6 mi
Pista De Bicicross Bmx Cuenca - 1 km / 0.6 mi
San Cenaculo Church - 1.1 km / 0.7 mi
Galeria FVega - 1.1 km / 0.7 mi
Calderon Park - 1.2 km / 0.7 mi
Convent of the Assumption - 1.2 km / 0.8 mi
New Cathedral of Cuenca - 1.3 km / 0.8 mi
Inter-American Center of Popular Arts - 1.4 km / 0.9 mi
Church of Santo Domingo - 1.4 km / 0.9 mi
The preferred airport for Venue Batán Hotel & Suites is Cuenca (CUE-Mariscal Lamar) - 5.1 km / 3.2 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Cashless transactions are available
Contactless check-in is available
No elevators

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
Early check-in fee: USD 25 (subject to availability)
Rollaway bed fee: USD 25.0 per night
Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. 12 de Abril y Guayas, Cuenca, Azuay 010107, Ecuador

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